Wildlife Marketplace (Pty) Ltd ("we", "us", the "responsible party") processes your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This notice is provided under section 18 of POPIA.
Your live selfie and face-match result are special personal information under POPIA s26. We process this information on the s27(1)(b) basis that the processing is necessary for an obligation imposed by law (FICA s21 CDD). You may withdraw consent at any time but withdrawal will prevent you from bidding on auctions.
We use VerifyNow to perform identity verification (Home Affairs ID match, liveness / presentation-attack detection, face match) and AML/PEP screening. VerifyNow is a South African provider and processes your data within South Africa.
We use TradeSafe, a regulated South African digital-escrow provider, to hold and release payments. When you pay for a purchase, your funds are held in TradeSafe's escrow account and released to the seller only once you confirm receipt. TradeSafe processes the personal and banking information needed to operate the escrow and pay out sellers.
FICA s22 requires CDD records to be retained for 5 years from the end of the business relationship. CPA auction regulations require bidders' records for 3 years. We retain KYC and auction data for 5 years. Transactional payment data is retained for 5 years per tax legislation.
Under POPIA you have the right to access, correction, and deletion of your personal information (subject to legal retention obligations), and to lodge a complaint with the Information Regulator at inforegulator.org.za.
Information Officer — privacy@wildlifemarketplace.com